Cherry E-Bikes

Locations & Service Coverage | Toronto & GTA | Cherry eBikes

Locations & Service Coverage

Cherry operates with a hub-and-network model designed to deliver reliable service without pretending to have storefronts everywhere. This page explains where we work, how access works, and what to expect by location—clearly and transparently.

Toronto — Primary Hub

Toronto is Cherry’s primary service hub.

From our Toronto location, we provide:

  • In-shop diagnostics and repairs

  • Electrical service and system upgrades

  • Inspections and certifications

  • Cherry builds and inventory support

This hub is where:

  • Complex diagnostics are performed

  • Systems are integrated and tuned

  • Long-term service records are maintained

If your bike or scooter needs deeper system work, this is where it happens

GTA Service Coverage

Cherry supports riders across the Greater Toronto Area (GTA) through pickup & drop-off service and coordinated scheduling.

Coverage commonly includes:

  • Mississauga

  • Brampton

  • Scarborough

  • North York

  • Vaughan and surrounding areas

Pickup & drop-off availability depends on:

  • Service type

  • Vehicle size and condition

  • Scheduling and route efficiency

This approach allows riders outside the core to access Cherry expertise without unnecessary travel.

Pickup & Drop-Off Service

Pickup & drop-off is a service capability, not a standalone offering.

It exists to:

  • Improve access to diagnostics-first service

  • Reduce downtime for riders

  • Support safe transport of non-rideable vehicles

Pickup & drop-off may be available for:

  • Diagnostics & inspection

  • Battery and electrical service

  • Controller upgrades

  • Motor diagnostics

Availability is confirmed during booking to ensure safe handling and realistic timelines.

Affiliate Network Locations

Cherry is expanding through a trained affiliate network, not franchise storefronts.

Affiliates:

  • Operate in select regions

  • Are trained and vetted by Cherry

  • Follow Cherry service standards

  • Perform defined scopes of work

Affiliates do not:

  • Represent independent Cherry storefronts

  • Offer services outside their certification scope

  • Operate without oversight

Complex diagnostics, system integration, and specialty work remain coordinated through the Toronto hub.

This model allows Cherry to scale without sacrificing quality or transparency.

How Service Access Works

Where and how your service is performed depends on:

  • The type of issue

  • The level of diagnostics required

  • Your location

  • Scheduling availability

During booking, Cherry will:

  • Confirm the appropriate service path

  • Clarify whether in-shop or pickup service is best

  • Set expectations for timelines and outcomes

No assumptions. No over-promising.

Future Expansion (Transparent by Design)

Cherry’s growth focuses on:

  • Additional service hubs where demand supports it

  • Carefully expanded affiliate coverage

  • Maintaining centralized standards and diagnostics

We do not create placeholder locations or claim service areas we can’t support.

When Cherry expands, it’s because the system is ready—not because a map looks better with more pins.

Why This Model Works

This structure allows Cherry to:

  • Maintain consistent service quality

  • Avoid rushed or misdiagnosed repairs

  • Support riders across a wider area

  • Scale responsibly

It also ensures customers always know:

  • Where work is performed

  • Who is responsible

  • What level of service to expect

Questions About Coverage?

If you’re unsure whether Cherry can support your location or service needs, the best next step is to book an assessment. Coverage, pickup options, and timelines are confirmed upfront.